Welcome to the 2027 Rocket City Mental Health Conference!

Registration Terms, Cancellation Policy & Refund Policy

Conference Dates: June 3–4, 2027
Location: The Atrium at Redstone Federal Credit Union, Huntsville, Alabama
Conference Website: www.rocketcitymentalhealth.com
Last Updated: October 13, 2026

1. Registration Terms and Conditions
By registering for the 2027 Rocket City Mental Health Conference, attendees acknowledge and agree to the terms and conditions outlined in this policy.

Registration Requirements
• Registration is available on a first-come, first-served basis and is subject to conference capacity limitations.
• Full payment is required at the time of registration to secure attendance.
• Registration is not considered confirmed until payment has been successfully processed.
• Attendees are responsible for providing accurate and complete registration information.
• Registration confirmations and important conference communications will be sent to the email address provided during registration.
• All registration fees are nonrefundable for attendee-initiated cancellations, except as otherwise required by applicable law.

Registration Fees
Registration Period – Fee
• Early Bird: November 1 – December 30, 2026 – $175
• Regular: January 1 – May 15, 2027 – $225
 

Conference registration includes access to all conference educational sessions, lunch, refreshments, networking opportunities, and the opportunity to earn up to 10 continuing education (CE) credits, subject to professional eligibility and attendance requirements.

Registration does not include travel, lodging, transportation, or other personal expenses.

2. Attendee Cancellation Policy
We understand that unforeseen circumstances may prevent an attendee from participating in the conference. However, due to financial commitments associated with venue arrangements, catering, presenters, conference materials, and administrative planning, all attendee-initiated cancellations are nonrefundable.

Attendees who are unable to participate are encouraged to notify conference organizers as soon as possible. Failure to attend either or both conference days does not qualify an attendee for a refund or credit.

3. Refund Policy
All registration sales are final. No refunds will be issued for attendee-initiated cancellations, nonattendance, or early departure.

Once payment has been successfully processed:
• Registration fees are nonrefundable.
• Partial refunds will not be issued for missed sessions or unused conference benefits.
• Registration fees cannot be applied toward future conferences or events.
• Refunds will not be issued for changes in personal circumstances or professional availability.

Exceptions will be made when required by applicable law or expressly provided elsewhere in this policy.

4. Registration Transfers
If a registered attendee is unable to attend, they may request to transfer their registration to another individual.

The following conditions apply:
• Transfer requests must be submitted in writing by May 15, 2027.
• All transfers are subject to approval by conference organizers.
• The replacement attendee must provide all required registration and professional information.
• Registration transfers are permitted only when the replacement attendee satisfies applicable registration requirements.
• Registration transfers cannot be resold for profit.
• Approved registration transfers do not result in a refund to the original attendee.

5. Conference Cancellation, Postponement, or Rescheduling
The Rocket City Mental Health Conference organizers reserve the right to cancel, postpone, relocate, or reschedule the event when circumstances reasonably require such action.

These circumstances may include severe weather, natural disasters, public health emergencies, venue unavailability, safety concerns, or other circumstances beyond the reasonable control of the organizers.

Conference Cancellation
If the conference is canceled in its entirety by the organizers and is not rescheduled, registered attendees will receive a refund of their conference registration fees.

Conference Postponement or Rescheduling
If the conference is postponed or rescheduled, registered attendees will be notified of the revised arrangements and provided with information regarding available registration options, including applicable refund rights.

Additional Expenses
Conference organizers are not responsible for independently purchased travel, lodging, transportation, or other incidental expenses associated with attendance, except as required by applicable law.

6. Conference Program and Speaker Changes
Conference organizers reserve the right to make reasonable changes to scheduled presenters, session topics, presentation times, and other conference activities.

Reasonable program adjustments do not automatically qualify attendees for refunds.

If a material change significantly affects the conference's advertised educational offerings, organizers will communicate the change and any applicable options to registered attendees.

7. Continuing Education Credits
The Rocket City Mental Health Conference is planned to offer up to 10 continuing education credits for eligible counseling and social work professionals.

Continuing education credits are not automatically awarded through registration or payment. To receive applicable credits, attendees must:
• Attend the required educational sessions.
• Satisfy applicable attendance verification requirements.
• Complete any required session or conference evaluations by the announced deadline.
• Provide accurate professional credential information when requested.
• Meet the requirements established by the applicable continuing education approval organization.

Certificates will be issued after verification of applicable requirements. Attendees are responsible for determining whether the offered continuing education credits satisfy the requirements of their respective licensing boards or credentialing organizations.

8. Accessibility Accommodations
The Rocket City Mental Health Conference is committed to providing an inclusive and accessible experience for all attendees.

Individuals requiring accessibility accommodations are encouraged to indicate their needs during registration or contact conference organizers in advance. Reasonable accommodation requests will be reviewed individually and addressed in accordance with applicable accessibility requirements.

9. Attendee Conduct and Professional Expectations
All conference participants are expected to maintain a respectful, professional, and inclusive environment.

Harassment, discrimination, threatening behavior, or substantial disruption of conference activities will not be tolerated.

Conference organizers reserve the right to address inappropriate conduct, including removal from the event when reasonably necessary, subject to applicable law.

10. Photography, Video, and Promotional Materials
Photography and video recording may occur during the conference for event documentation, educational purposes, and future promotional activities.

Attendees will be informed of photography and recording practices. Permission for optional promotional use of identifiable attendee images will be requested separately when appropriate.

Attendees who have concerns regarding photography or recording are encouraged to contact conference organizers before the event.

11. Registration Communication
Attendees are responsible for monitoring the email address provided during registration.

Conference related communications, including confirmations, event updates, attendance instructions, and continuing education information, may be distributed electronically.

Attendees should review their spam or junk folders to avoid missing important communications.

12. Agreement and Acknowledgment
By submitting a registration form and completing payment, attendees acknowledge that they have reviewed, understand, and agree to the Rocket City Mental Health Conference Registration Terms, Cancellation Policy, and Refund Policy.

These terms apply to all conference registrations unless otherwise expressly stated in writing or required by applicable law.

Questions or Assistance
For registration questions, transfer requests, accessibility accommodations, or additional information, please email:
info@rocketcitymentalhealth.org